Managed Services
Incident Response and Resolution
We provide around the clock incident response and resolution as part of our managed services to ensure your network is online and at its highest level of production with SLAs that help ensure minimal network downtime.
Monitoring
As part of our managed services offering, we leverage a robust and scalable monitoring platform that can be quickly applied to network, server, and cloud infrastructure to provide real time visibility and alerts for network device outages or performance degradation.
Firmware/Patch Management
We have developed highly efficient processes and workflows to safely and cost effectively secure client network infrastructure with regular and critical firmware updates and patching services. Adding firmware and patching services to your managed services, can help ensure security and stability of your network.
Advanced Engineering
We have expert engineers and architects to assist with your engineering needs, no matter how complex. Our team can help you collect, analyze, and visualize your network to uncover trends, patterns, and provide robust solutions catered to your environment. Leveraging our team of experts can help ensure we're providing ongoing expertise for ongoing improvement to your managed services, rather than just keeping the status quo or maintaining what's in place.
Supplemental Support
We offer support services to assist your existing IT department. Rather than providing full services as a typical managed service provider does, we will work as an extension of your IT team to help fulfill your network project objectives or assist with daily network support tasks.
Project and Service Management
We are set apart from a typical managed service provider, by leveraging our project management experience to assist with management of key goals and projects to facilitate firmware/patch management, advanced engineering, or strategic goals. This helps ensure we deliver the highest quality managed services.
IT Strategy
We will help you align your technology investments with your business goals. We can help you develop a technology roadmap, optimize your operations, and identify new opportunities.